Sauna Booking
E-support online is a prominent online travel agency that offers a wide range of travel services, including flights, hotels, car rentals and vacation packages.
They envisioned creating a centralized platform that aggregates travel-related data from various APIs, providing travel agents with a one-stop solution for all their booking needs.
Sauna Booking
We built Content management solution to manage content along with an ability showcase products and services that they offer.
Description
Client : Slovekia based customer
Challenge : Slovekia based customer, a luxury spa and sauna business, wanted to offer its customers a convenient way to book sauna sessions through a mobile application. The challenge was to create a user-friendly app that streamlined the booking process and provided essential information about available sessions and facilities.
Solution
We developed a sauna booking mobile application using Xamarin, a cross-platform development framework, to ensure compatibility with both iOS and Android devices. The app provided customers with a seamless experience for booking sauna sessions, managing reservations and discovering additional services.
Key Features Implemented
- User Registration: Users could create accounts or log in using their existing credentials to access personalized features.
- Sauna Listings: The app displayed a list of available sauna sessions, complete with details such as session duration, available time slots and pricing.
- Booking Process: Users could select a preferred session, choose a convenient time slot and make secure bookings through integrated payment gateways.
- Real-time Availability: The app provided real-time updates on session availability, preventing overbooking and ensuring accurate booking information.
- Push Notifications: Users received notifications to remind them of upcoming bookings, keeping them informed and reducing no-shows.
- User Profiles: Customers could view their booking history, manage upcoming sessions and update their personal information.
Technologies
- .NET Web API
- Xamain
- SQL Server
Results
- Enhanced Convenience: The mobile app offered customers a hassle-free way to book sauna sessions at their own convenience, increasing customer satisfaction.
- Increased Bookings: The user-friendly interface and real-time availability information led to a rise in the number of booked sessions.
- Reduced Administrative Burden: Automation of booking processes decreased the workload on staff, allowing them to focus on providing better in-person services.
- Customer Engagement: Push notifications kept customers engaged and reminded them of their sessions, resulting in fewer missed appointments.
- Positive Brand Perception: The app's professional design and functionality reinforced Relax & Recharge Saunas' reputation as a modern and customer-centric business.
Conclusion
The Xamarin-powered sauna booking mobile application successfully transformed the way client managed bookings and engaged with its customers. By offering a convenient, user-friendly platform, the company improved customer satisfaction, streamlined operations and enhanced its brand image.