Patient Referral System
Patient Referral System
non-profit organization that connects underserved skin cancer patients in need of treatment with fellowship trained Mohs micrographic surgeons through a web-based platform. The software allows dermatologists and other physicians to quickly refer their patients in need to our network of volunteer.
Description
Client : Uplt llc USA
Challenge : The client, a large multi-specialty medical group, faced challenges in efficiently managing patient referrals among various medical specialties within their network. The existing manual process often led to delays, miscommunication and frustration for both patients and healthcare providers.
Solution
Key Features Implemented
- Referral Initiation: When a healthcare provider identified the need for a referral to a specialist, they initiated the process within the patient referral system.
- Electronic Routing: The system automatically routed the referral request to the appropriate specialist based on the patient's condition and medical history.
- Electronic Communication: Specialists received electronic notifications of new referral requests, along with relevant patient information and medical history.
- Collaboration: Specialists and referring providers could communicate directly within the system, sharing diagnostic reports, treatment plans and updates on patient progress.
- Monitoring and Analytics: The system provided dashboards and analytics tools that allowed administrators to track referral status, identify bottlenecks and analyze referral patterns.
Technologies
- Angular 2+
- Asp.Net Web API
- SQL server
Results
- Faster Care Coordination: The automated referral system reduced administrative delays, ensuring that patients received specialized care in a timely manner.
- Enhanced Communication: Direct electronic communication improved collaboration between referring providers and specialists, leading to better-informed treatment decisions.
- Reduced Errors: The system minimized the risk of errors associated with manual data entry and communication, leading to more accurate patient information.
- Data-Driven Insights: Analytics tools provided valuable insights into referral trends, helping the medical group optimize resource allocation and workflow processes.
- Improved Patient Satisfaction: Timely and well-coordinated referrals improved the patient experience, leading to higher satisfaction levels.
Conclusion
Our patient referral system revolutionized the way the uplt LLC managed patient referrals. By automating the process, enhancing communication and providing data-driven insights, the client optimized patient care coordination, improved outcomes and fostered better collaboration among healthcare providers.